CUSTOMER SERVICE INFO

Last updated: January 2026

 

At PRÍ PEAR™, we aim to provide clear, reliable customer support.

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CONTACT INFORMATION

Email: 

orderssa@pripear.com

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WhatsApp:
+27 (0)66 181 3658

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Please include your order number where applicable so we can assist you efficiently.

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CUSTOMER SERVICE HOURS

Monday to Friday
09:00 – 17:00 (SAST)
Excluding public holidays

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We aim to respond to all enquiries within 1 to 2 business days.

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ORDER & PRODUCT SUPPORT

We can assist with:

• Order status and tracking

• Delivery enquiries

• Damaged, defective, or incorrect items

• Refund or replacement requests

• Product and ingredient questions

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BUSINESS INFORMATION

Registered Business Name:
Pripear Skincare (Pty) Ltd

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Brand Name:
PRÍ PEAR™

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Business Location:
South Africa

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Registered Business Address:
18 Heuwelkroon
Morkel Street
Somerset West
Cape Town
7130
South Africa

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Pripear Skincare (Pty) Ltd operates primarily as an online business. We do not have a physical retail store and do not accept walk-in customers.

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PRÍ PEAR™ products are also available through selected retail partners. Please refer to our website for a list of authorised stockists.