Question 1

Retail

Accepted Answer

Terms & Conditions for Retail Clients

Supplier: PRÍ PEAR™, a division of Pripear Skincare (Pty) Ltd
Company Reg. No: 2020/619763/07
Effective Date: 1 July 2022

By purchasing or using our products, you confirm that you have read, understood, and agree to these Terms & Conditions.

1. Safety & Allergy Information
To ensure a safe and enjoyable experience with PRÍ PEAR™ products, please follow these guidelines:
 • Our products are made with oils derived from natural seeds and fruits. If you have allergies, carefully review the product label before use.
 • Perform a patch test before use, particularly if you have sensitive skin. Discontinue use immediately if irritation occurs.In rare cases, naturally derived ingredients may cause sensitivity. Should this happen, stop use and consult a healthcare professional if needed.
 • Our products are not designed to diagnose, treat, cure, or prevent any medical conditions. For medical concerns, please consult your healthcare professional.
 • Avoid using products on open wounds or as a substitute for prescribed medical treatments.
 • Keep out of reach of children.
 • If pregnant, breastfeeding, or unsure about allergies, consult a healthcare professional before use.
 • All PRÍ PEAR™ products are for external use only.

2. Sales, Promotions & Coupons
PRÍ PEAR™ may offer discounts, promotions, or coupon codes from time to time.
Please note the following terms apply to all sales and coupons:
 • Coupons cannot be combined with other discount codes, promotions, or offers. Only one coupon may be used per order.
 • Coupons do not apply to sale items or already discounted products unless explicitly stated otherwise.
 • Coupon codes must be entered at checkout; they cannot be applied afterwards.
 • PRÍ PEAR™ reserves the right to modify or discontinue any sale or promotion at any time without prior notice.

3. Orders & Delivery
 • We process orders promptly, but delivery times are estimates.
 • Please ensure your delivery details are correct. We are not responsible for delays caused by incorrect information.
 • Delays due to events beyond our control (force majeure) are not our responsibility.

4. Refunds & Exchanges
 • Due to hygiene reasons, we generally cannot accept returns or issue refunds.
 • At PRÍ PEAR™, we are committed to delivering high-quality skincare products. Due to the nature of cosmetics and hygiene considerations, we are unable to accept returns or offer refunds.
 • If there is an issue with your order, such as damage, defects, or incorrect items, we are here to assist. Please contact us within 7 days of receiving your delivery by following these steps:
1. Email us at orderssa@pripear.com (mailto:orderssa@pripear.com)with your order details.
2. Attach clear photographs of the product, packaging, and any issue encountered.
​Each case will be reviewed individually, and we will provide a suitable resolution.

5. Privacy & Data
 • Your information is only used for processing your order and for marketing if you opted in.
 • We never sell or share your data with third parties.

6. Confidentiality & Intellectual Property
 • All branding, product information, artwork, and documentation remain the property of Pripear Skincare (Pty) Ltd.
 • Customers agree not to share, copy, or use this information outside of product use.

7. Liability
 • We are not responsible for indirect or special damages, including lost profits.
 • By using our products, you accept any risk associated with their use.

8. Legal Disclaimer
 • The information on this website is intended as a general guide and is compiled from reliable sources.
 •  While we strive for accuracy, PRÍ PEAR™ cannot guarantee that all information is complete or up to date. We accept no liability for errors or omissions.
 •  Customers are encouraged to assess the suitability of our products for their intended use. PRÍ PEAR™ is not liable for any adverse reactions, which are rare but possible when using natural ingredients.
 •  By purchasing and using PRÍ PEAR™ products, you agree to these terms. Thank you for choosing PRÍ PEAR™ for your skincare journey.

9. Governing Law
 • These Terms are governed by South African law, with disputes falling under the courts of the Western Cape.

PRÍ PEAR™ 
A division of Pripear Skincare (Pty) Ltd
Reg. No: 2020/619763/07
Heuwelkroon, 4 Morkel Street, Somerset West, Western Cape, South Africa
Email: orderssa@pripear.com | Tel: +27 (0) 66 181 3658

Question 2

Raw Ingredients Supply / Wholesale

Accepted Answer

Terms & Conditions for Raw Ingredients Buyers

Supplier: PRÍ PEAR™, a division of Pripear Skincare (Pty) Ltd
Company Reg. No: 2020/619763/07
Effective Date: 1 August 2025

By placing an order or engaging with PRÍ PEAR™, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

1. Orders & Acceptance
 •  All orders are subject to written acceptance by PRÍ PEAR™.
 •  Availability, specifications, and pricing may change without prior notice.
 •  We reserve the right to refuse or cancel any order at our discretion.

2. Pricing & Payment
 •  Prices are invoiced in ZAR, EUR, or USD, as agreed.
 •  Payment is required in full before dispatch unless otherwise approved in writing.
 •  Delayed or incomplete payment may result in postponed delivery or order cancellation.
 •  Quotes are valid for 14 days unless otherwise stated.

3. Delivery & Risk
 • Delivery dates are estimates; PRÍ PEAR™ is not responsible for delays outside our control.
 • Risk passes to the Buyer upon dispatch.
 • Buyers are responsible for shipping, customs, and import duties.

4. Quality & Documentation
 • Each order includes a Buyer’s Pack with the following: Certificate of Analysis (CoA), Safety Data Sheet (SDS), Technical Data Sheet (TDS), General usage guidance.
 • Our CoA reflects standard composition and quality parameters verified through routine testing. If additional or custom analysis is required, requests must be made in writing before ordering and may incur additional costs.
 • Custom or extended testing is available for bulk orders exceeding 5 litres.
 • All ingredients are intended for cosmetic formulation only. 
 • The Buyer is responsible for ensuring compliance, safety, and suitability of ingredients in their finished products.

5. Liability
 • PRÍ PEAR™’s liability is strictly limited to the purchase price of the supplied goods.
 • We are not liable for indirect, consequential, or incidental losses, including but not limited to  loss of profit, production, or goodwill.

6. Confidentiality & Intellectual Property
 • All branding, formulations, testing data, artwork, and documentation remain the intellectual property of Pripear Skincare (Pty) Ltd.
 • By engaging with PRÍ PEAR™, the Buyer agrees to maintain strict confidentiality regarding all proprietary materials, pricing, and correspondence.
 • No part of the Buyer’s Pack or related communication may be shared, copied, or used outside the agreed purpose without written consent from PRÍ PEAR™.
 • Any unauthorised disclosure or use of confidential information constitutes a breach of these Terms and may result in legal action.

7. Cancellations & Returns
 • Orders cannot be cancelled, altered, or returned once confirmed, except by written agreement.
 • Due to the perishable nature of raw ingredients, returns are not accepted once dispatched, except in cases of verified defect or supplier error.

8. Governing Law
 • These Terms & Conditions are governed by the laws of the Republic of South Africa.
 • Any disputes arising hereunder will fall under the jurisdiction of the courts of the Western Cape.

PRÍ PEAR™ 
A division of Pripear Skincare (Pty) Ltd
Reg. No: 2020/619763/07
Heuwelkroon, 4 Morkel Street, Somerset West, Western Cape, South Africa
Email: orderssa@pripear.com | Tel: +27 (0) 66 181 3658

PRÍ PEAR™ is a registered trademark of Pripear Skincare (Pty) Ltd.
By engaging with PRÍ PEAR™, you confirm that you have read, understood, and agree to these Terms & Conditions.

Our Terms and Conditions can be viewed online at any time. 
For your convenience, a printable PDF copy is also available upon request, email us at orderssa@pripear.com

Question 3

Private Label

Accepted Answer

Terms & Conditions for Private Label Clients

Supplier: PRÍ PEAR™ Skincare, a division of Pripear Skincare (Pty) Ltd
Company Reg. No: 2020/619763/07
Effective Date: 1 August 2025

By engaging with PRÍ PEAR™, whether requesting a quote, approving artwork, or making a payment, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

1. Scope of Work
 • PRÍ PEAR™ provides raw materials, finished products, bottles, packaging, and label design services.
 • If the Client provides bottles, a preparation or cleaning fee may apply.
 • All specifications (formulas, labels, packaging) must be confirmed in writing before production.
 • Changes after approval may incur additional charges and affect delivery timelines.

2. Artwork, Labels & Design Approval
 • PRÍ PEAR™ provides proofs for client review.
 • Written approval (including email) is required before production.
 • Once approved, the Client assumes responsibility for final output.
 • Reprints or design changes requested after approval are billed to the Client.

3. Deposits & Payment
 • A 50% non-refundable deposit is required before work begins.
 • Full payment is due per invoice terms prior to delivery.
 • Late payments accrue interest at Prime + 2% per month.
 • Ownership of all goods and materials remains with PRÍ PEAR™ until full payment is received.

4. Quality & Liability
 • Products will meet agreed specifications at delivery.
 • PRÍ PEAR™’s liability is limited to replacement or credit for defective goods.
 • We are not liable for indirect, consequential, or special losses, including lost profits.
 • Clients are responsible for ensuring compliance and suitability of finished products..

5. Confidentiality & Intellectual Property
 • All formulas, processes, artwork, designs, and documentation remain the property of Pripear Skincare (Pty) Ltd.
 • Clients agree to maintain strict confidentiality regarding all proprietary information and correspondence.
 • Unauthorized disclosure, reproduction, or use of materials may result in legal action.
 • Clients warrant that any supplied logos, text, or images do not infringe third-party rights.

6. Cancellation & Scope Changes
 • Deposits are non-refundable.
 • Changes to orders after approval constitute a new order and may incur additional charges.

7. Governing Law & Dispute Resolution
 • These Terms are governed by South African law.
 •  Disputes will first be negotiated, then referred to arbitration in Cape Town under AFSA rules if unresolved.

PRÍ PEAR™
A division of Pripear Skincare (Pty) Ltd
Reg. No: 2020/619763/07
Heuwelkroon, 4 Morkel Street, Somerset West, Western Cape, South Africa
Email: orderssa@pripear.com | Tel: +27 (0) 66 181 3658

PRÍ PEAR™ is a registered trademark of Pripear Skincare (Pty) Ltd.
 
By engaging with PRÍ PEAR™ and approving any quote or artwork, you confirm that you have read, understood, and agree to these Terms & Conditions.

Our Terms and Conditions can be viewed online at any time. 
For your convenience, a printable PDF copy is also available upon request— email us at orderssa@pripear.com.

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