SHIPPING POLICY

Last updated: January 2026

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SHIPPING ZONES

PRÍ PEAR™ currently ships within South Africa only.

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International shipping is not available at this time. For international or bulk/raw ingredient enquiries, please contact us before placing an order.

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SHIPPING COSTS

Shipping costs are calculated at checkout based on your delivery location and order size. All applicable charges are displayed clearly before payment is completed.

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ORDER PROCESSING TIME

Orders are processed within 2 to 5 business days, excluding weekends and public holidays. Processing times may be longer during promotions or peak periods.

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Once your order has been dispatched, delivery timelines begin.

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ESTIMATED DELIVERY TIMES

Delivery times are estimates and may vary depending on location and courier service:

• Major cities: 2 to 5 business days

• Outlying or rural areas: 3 to 7 business days
   

DELIVERY DETAILS

Customers are responsible for providing accurate and complete delivery information at checkout. PRÍ PEAR™ is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information.

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SHIPPING DELAYS & LOST PACKAGES

Delays caused by circumstances beyond our control, including courier disruptions, extreme weather, or force majeure events, are not the responsibility of PRÍ PEAR™.

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If your order appears delayed or lost, please contact us and we will assist with tracking and communication with the courier where possible.